You Provide
- Contact details (name, email, phone, company).
- Account/auth data (when applicable).
- Project requirements, messages, uploads.
- Billing and transactional details.
Privacy Policy
How OneX Consult collects, uses, protects, and shares your information.
Effective date: July 1, 2025
This Privacy Policy describes how OneX Consult (“OneX”, “we”, “us”, or “our”) processes personal information when you use our websites, products, platforms, and services (collectively, the “Services”), contact us, or interact with us in any other way. By using our Services, you agree to this Policy. If you do not agree, please refrain from using the Services.
Controller: OneX Consult, Lagos, Nigeria
Contact: privacy@onexc.ng
Scope: Applies to visitors, prospects, clients, vendors, and end-users of solutions we operate or support.
Information We Collect
Collected Automatically
- Device & log data (IP, timestamps, pages).
- Usage analytics, cookies, pixels, local storage.
- Performance and crash diagnostics.
From Third Parties
- Partners, payment providers, and identity services.
- Public/enterprise datasets for KYC/KYB (when required).
How We Use Information
Provide & Improve Services
Account setup, delivery, maintenance, security, and feature improvement.
Customer Support
Respond to requests, troubleshoot, and monitor service quality.
Business Operations
Billing, auditing, reporting, and managing vendor/partner relationships.
Personalization & Analytics
Content relevance, experimentation, conversion, and usage insights.
Compliance & Security
Detect abuse, prevent fraud, enforce terms, and comply with law.
Marketing (Optional)
With consent/legitimate interest, send updates; you may opt out anytime.
Legal Bases
We process personal data where necessary to perform a contract, to comply with legal obligations, based on our legitimate interests (e.g., improving and securing Services), or with your consent where required (e.g., certain marketing).
Data Retention
We retain personal information for as long as necessary to provide the Services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and context.
Security
We implement technical and organizational measures appropriate to the risk, including encryption in transit, access controls, secure development practices, and monitoring. No method is 100% secure; please use strong passwords and report concerns to security@onexc.ng.
International Transfers
Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards (e.g., contractual clauses) to protect your data during cross-border transfers.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, object to processing, and request data portability. You can also withdraw consent where processing relies on consent. To exercise rights, contact privacy@onexc.ng.
Children’s Privacy
Our Services are not directed to children under 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us to request deletion.
Contact Us
Email: privacy@onexc.ng
Address: OneX Consult, Lagos, Nigeria
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Policy and revising the “Effective date” above. Your continued use of the Services means you accept the updated Policy.